We really want to thank you for your purchase, it means a lot to us. If you have any questions, feedback, or if there's anything else we can do to improve your experience, please do not hesitate to contact us. We would love to hear from you.
Generally arrive anywhere from 7-21 days, depending on shipping location. Some products are available in our US warehouse and will arrive within 6-10 days. Others items may ship from overseas warehouses and generally take 2-3 weeks for delivery.
You will receive an email with tracking information when your order ships. If you're still not sure, just check email us. We're happy to clear things up. If your order hasn’t arrived within the estimated delivery times, please contact our team at: firstname.lastname@example.org
COVID-19 - Shipping Delays
As COVID-19 continues impacting a majority of countries around the globe shipping delays has cause our shipping time to be longer. As we source many of our products from different parts of the world this has cause us issues with fulfilling your order in a timely manner.
Processing times will be delayed. But, we’ll make sure to notify you ASAP when your order ships or if we foresee any issues with fulfilling your order.
You can still cancel your order for a refund if you notify us within 48 Hrs of placing order. We are keeping our updated return policy so you can cancel any unshipped order for a full refund. If you have any questions about your order or wish to cancel, please contact us here.
We truly appreciate your understanding and patience while we all continue to navigate COVID-19 and it's outcomes. We hope you and your families are staying healthy, safe, and we look forward to shipping you your order soon!